In one of her weekly dose of inspirations and motivations, TV personality and newly named Forbes Africa’s West Africa Correspondent, Peace Hyde, discusses 9 principles entrepreneurs should follow wholistically. The Spirited Hub is proud to share them with you.
Peace speaks: There are a lot of young savvy entrepreneurs out there reading this who might just be at the very beginning of this incredible journey. There is a wealth of resources available to help you when you are in that place doubting your own individual abilities. I believe entrepreneurship is a lifestyle shift, and sometimes it can take a while before a lot of people get adjusted to that new mindset. Most entrepreneurs do make mistakes during the startup phase. If you are at that phase, I have outlined some principles that I have found to be quite helpful.
1. It’s Never About The Economy; It’s Always About You.
It’s easy to blame everything on the economy. The reality is that entrepreneurship has nothing to do with your idea, previous experience, education and training. Although all of these do help you later on.
Entrepreneurship is always about you. It’s about how you organize resources and manage them. It’s about how you market your business and it’s all about your commitment to see it through to the end.
2. You Aren’t Playing If You Aren’t Playing By The Numbers.
If you are in business, you have to make those sales happen. The first hat you wear as an entrepreneur, apart from conceptualizing and designing your products and services, is that of a sales person. A sale manifests itself in various forms and doesn’t always lead to a financial transaction. Wooing investors, convincing customers to buy from you and roping in testers for your new startup are all successful sales closures.
As long as it’s about sales, there’s a cardinal rule that applies to it:
It’s always a game of numbers while you focus on doing it right. The more customers you talk to, the more you’ll sell.
3. Use Technology.
The new economy demands new approaches to business. The Internet has already turned the tables around. So when you are starting up, is your approach going to be contemporary or traditional? The contemporary route is going to pull you towards the rewards of using technology. You’d typically start a website; create a blog, set up social media accounts and one of the many tools available to run your business.
The traditional way still holds (depending on your business), but it still plugs itself into the contemporary way of doing business. That is, even brick-and-mortar business models will end up using technology.
4. Customers Are Humans; Not CRM Entries.
Customers are not serial numbers. They aren’t entries in your CRM solution or on your accounting ledger. When entrepreneurs come up with ideas, they could fall in love with their own ideas, concepts and product prototypes that they forget that they are selling it to humans with the aim to solve a pressing problem with an effective solution. That process ought to reverse. Find the problem, come up with solutions for it, launch your product or service and then look to serve customers for life.
The story isn’t over after the sale. Serving customers to the best of your ability kicks in and stays over.
5. In A Sales Process, You Aren’t Important.
Entrepreneurs are people too. They have needs as everyone does. That’s where the fault line is. Nowhere is it more visible than in the sales or deal making process itself.
If small business owners need a better conversion ratio in their sales process, they’d have to do the gargantuan task of “removing themselves” from the equation. Your idea might be unique, you’d have invested millions in product development and you’d have hired the best people your money could buy. Still, you aren’t important in the process; the customer is.
6. Just Shut Up.
Entrepreneurship doesn’t earn you bragging rights. Nothing ever does. The more you tend to give away in a sales process or while making deals, the more you stand to lose.
How familiar are you with these elevator pitches?
“We are an edu-tech company with 8 different portals to facilitate online education in the emerging economies. We show up when learners demand better access to education. $8.5 billion in funding, and having bagged 3 prestigious Startup of the Year awards.”
That pitch does sound nice but it’s got “you” written all over it. It’s not personable, it’s not customer-centric and it doesn’t even say how it benefits your client or customer. All it does is brag about how quickly you grew.
7. Entrepreneurship Without Vision Is Abortive.
Entrepreneurship itself is a visionary endeavor. While your broad vision for the company can change as you grow and explore opportunity, it should have one to begin with.
What do you aspire to be? How do you purport to serve customers as you grow? What, exactly, do you want to achieve?
8. What’s Your Plan?
No, you don’t need a business plan. At least, you don’t need to create a 67-page business plan with financials forecast for the next decade. Your business plan puts your ideas onto paper. It gives you a document to go back and refer to when you need to refocus your entrepreneurial efforts. It’s not etched in stone. It’s printed on paper or it might even sit as a document on your computer hard drive.
Change plans if you must. Dump the original plan and go for a completely new one. Whatever you do, print it on paper and keep it with you because it guides you along your way.
9. Not Knowing Is No Excuse.
Most successful entrepreneurs are well-read, knowledge-hungry, information addicts. Reports, magazines, books and countless hours on the internet are all in a day’s work for the typical new age entrepreneur.
It’s actually a pretty simple trait that’s still so powerful. Entrepreneurs cannot rest on their laurels. Changes are the only constant that everyone has to deal with. The only way small business owners can keep track of changing trends is by keeping on top of what’s happening in the world, in their industry and elsewhere.
Remember, be yourself because everyone else is taken.
Did you find this article useful? Kindly leave us a comment.
Follow #TSH on Facebook and Twitter for more awesome articles.